To Marcelissen-Venlo B.V., privacy is of high value. We cherish your trust and consider it important to protect your privacy. On this page we provide you with clarity about the information we collect when you use our website, why we collect this data and how we use it to improve your user experience.
By using our website, you accept the terms as stated in our Privacy Statement and Disclaimer.
According to privacy legislation, we must state the ‘legal grounds’ for using your data. The use of your data falls under the so-called ‘legitimate interest’. This means that we want to provide all our customers with the best possible personal service. In doing so, we always consider your privacy. This applies to:
- Reviews & customer satisfaction surveys
- Visit of marcelissen.com
- Newsletter & e-mail
- Job applications
- Personal advice
- Social media
We may also have a legal obligation to use your data, for example if we suspect fraud. In other cases, you have given us permission to use your data, such as when you sign up for our newsletter or follow our social media accounts.
Use of our services
We ask you to provide us with your personal data as soon as you sign up for one of our services. The personal data is used to be able to perform the service. The data obtained will be stored on Marcelissen’s secure servers or on servers of a third party. The personal data will not be combined with other personal data at our disposal.
When you send emails or other messages to us, it is possible that we will save respective messages. In some situations, we will ask for your personal data that are relevant to the situation in question. This is so that we can best answer your questions and process your requests.
Access to your data
In some cases, the information obtained is shared internally with employees of Marcelissen-Venlo B.V. for the performance of their duties and/or to support the website and/or social media. However, our employees are obliged to respect the confidentiality of your data.
In addition, it is sometimes necessary to provide your details to third parties. We will only do this when it is really necessary for our services. This includes sharing data with the following parties, for example: relevant sales partners affiliated with Marcelissen-Venlo B.V., IT service providers, marketing partners and social media channels. In suspicious situations we are obliged to share your data with government agencies.
Retention period of your data
We do not retain visitors’ personal details any longer than necessary unless we are legally obliged to. For example, data required to prevent fraud might be kept for longer periods of time.
Under the General Data Protection Regulation (AVG), all website visitors have the right to view, change or delete personal information provided to us. If you want to change your personal data or have yourself removed from our files or want us to transfer your data to another party, please contact us.