Privacy statement
To Marcelissen-Venlo B.V., privacy is of high value. We cherish your trust and consider it important to protect your privacy. On this page we provide you with clarity about the information we collect when you use our website, why we collect this data and how we use it to improve your user experience.
The following privacy policy applies to the services Marcelissen-Venlo B.V. offers you. Marcelissen-Venlo B.V. is not responsible for the privacy policy of other websites and (external) sources.
By using our website, you accept the terms as stated in our Privacy Statement and Disclaimer.
Privacy policy Marcelissen-Venlo B.V.
Legal basis
According to privacy legislation, we must state the ‘legal grounds’ for using your data. The use of your data falls under the so-called ‘legitimate interest’. This means that we want to provide all our customers with the best possible personal service. In doing so, we always consider your privacy. This applies to:
- Reviews & customer satisfaction surveys
- Visit of https://marcelissen.com/en/
- Newsletter & e-mail
- Job applications
- Personal advice
- Promotions
- Social media
We may also have a legal obligation to use your data, for example if we suspect fraud. In other cases, you have given us permission to use your data, such as when you sign up for our newsletter or follow our social media accounts.
Use of our services
We ask you to provide us with your personal data as soon as you sign up for one of our services. The personal data is used to be able to perform the service. The data obtained will be stored on Marcelissen’s secure servers or on servers of a third party. The personal data will not be combined with other personal data at our disposal.
Communication
When you send emails or other messages to us, it is possible that we will save respective messages. In some situations, we will ask for your personal data that are relevant to the situation in question. This is so that we can best answer your questions and process your requests.
Access to your data
In some cases, the information obtained is shared internally with employees of Marcelissen-Venlo B.V. for the performance of their duties and/or to support the website and/or social media. However, our employees are obliged to respect the confidentiality of your data.
In addition, it is sometimes necessary to provide your details to third parties. We will only do this when it is really necessary for our services. This includes sharing data with the following parties, for example: relevant sales partners affiliated with Marcelissen-Venlo B.V., IT service providers, marketing partners and social media channels. In suspicious situations we are obliged to share your data with government agencies.
The parties that receive access to your data from us may only use it to provide you with a service related to a service provided by Marcelissen-Venlo B.V. Unless they themselves are responsible for obtaining and protecting your data. Some cookie developers have access to the data that cookies collect on our website. You can read more about this in our cookie statement and the privacy policy of these parties. We never sell your data to third parties.
Retention period of your data
We do not retain visitors’ personal details any longer than necessary unless we are legally obliged to. For example, data required to prevent fraud might be kept for longer periods of time.
Your rights
Under the General Data Protection Regulation (AVG), all website visitors have the right to view, change or delete personal information provided to us. If you want to change your personal data or have yourself removed from our files or want us to transfer your data to another party, please contact us.
Cookie statement Marcelissen-Venlo B.V.
We collect data for research in order to gain a better understanding of our customers, that we can attune our services accordingly. Data used for this purpose will be anonymised.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. Information about your website visit is stored in these cookies. Personal data is processed when cookies are placed. The use of cookies enables our website to recognise you on your next visit.
Marcelissen-Venlo B.V. uses various cookies, namely: functional and analytical cookies. We always place functional cookies. These cookies are necessary to make the website work properly. In addition, they ensure, for instance, that your preferences are remembered.
We also place analytical cookies. These cookies enable us to measure website visits. They give us insight into how often our website is used and what information visitors are looking for. This tells us which parts of the website are frequently visited and where we can improve our website. We continuously analyse and improve the website in order to make the experience as pleasant as possible for visitors. The statistics that we collect cannot be traced back to individuals. This data is therefore always used anonymously.
The information generated by cookies about your use of the website is transferred to Marcelissen-Venlo B.V.’s own secure servers or those of a third party.
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser. How to disable or delete cookies is explained here:
Final provisions
Personal information of website visitors is treated confidentially.
This privacy statement is tailored to the possibilities and functionalities of this website. Adjustments and/or changes to this site can lead to changes in the privacy declaration. Therefore, we advise to consult this privacy declaration regularly.
Marcelissen-Venlo B.V. attaches great value to the relationship of trust with its customers. In some cases, however, we want to be sure that you really are who you say you are. That is why we can ask you for additional information to establish your identity. We do this, for example, in the case of unclear requests.
If you would like more information about how Marcelissen-Venlo B.V. handles your privacy, our website content or cookie use, please contact us using the details below:
Marcelissen-Venlo B.V.
CoC-number: 12017049
Email: info@marcelissen.nl
Telephone: +31 (0)77 475 2002
