The optimal solution for the production process
Creating and installing a (tailor-made) potato processing line is a lengthy and intensive process whereby the aim should always be to find the optimal solution for the customer and his specific production process.
By visiting entrepreneurs and companies at their site, there is the opportunity to learn, talk and experience the questions and future challenges that the customer is dealing with. This thorough understanding of the production process and daily workflow are essential to every machine manufacturer in order to deliver a solution that will not only do the work it is designed to do, but also provides customers with an ease of mind and the chance to look to the future and react to new opportunities within their market.
Our starting point is always the desired end product and result of the customer. This means that instead of starting at the beginning of a processing line, the first question should be; ‘’what kind of end product(s) would you like to produce now and possibly in the future?’’ With the answer to the abovementioned question, our consultants actively start to form a solution whilst asking additional questions during the process. This slowly creates a clear picture for both consultant as well as customer as to what it is they exactly want or need in order to succesfully thrive in the future. After having brought to light all active and sub-conscious wishes of a customer, an offer can be drafted, based on their specific needs.
Upon order, engineering will start and take into consideration all imaginable aspects of a processing line. Not only lining-up machines, but more so focus on the location of water/air connections, the optimal distance between waste pumps to limit power usage or facilitating easy cleaning possibilities in hard to reach, customer specific, areas. This all ensures that the eventual line will best serve and adapt to the circumstances at the facility it will be installed.
In order to guarantee each project being handled according to the highest standards, the workflow of projects has been standardised as much as possible at Marcelissen according to the following steps:
- Identification of customer’s wishes & needs (sketching)
- Optimal solution determination in cooperation with Engineering and R&D
- Testing phase
- Installation at the customer’s site
- Commissioning of the production line
- Evaluation & feedback
- Service & maintenance